CAQH ProView Guide for Providers: Login, Profile, Documents, ID Number, Help

If you need to log in, register, upload documents, find your CAQH Provider ID, or complete reattestation, this guide walks you through CAQH ProView step-by-step.

Most credentialing delays do not happen because CAQH is complicated.

They happen because something in the profile is incomplete, expired, or not attested.

This page shows you exactly what to check and how to fix it.

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Quick Answer: What Is CAQH ProView?

CAQH ProView is the centralized provider data portal used during credentialing and enrollment. Providers, groups, and practice managers use it to maintain professional information, upload documents, authorize payers, and complete reattestation.

If your ProView profile is not complete or active, payers may pause credentialing approvals.

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CAQH ProView: What It Is and Why Providers Use It

CAQH Solutions ProView is a centralized provider profile portal used during payer credentialing and provider enrollment.

It allows:

• Individual providers
• Practice managers
• Credentialing staff
• Group administrators

To maintain one standardized profile that multiple payers can access.

When your CAQH profile is complete and up to date, it reduces repetitive paperwork. When it is incomplete, it can delay payer approvals across multiple networks at once.

If you would rather not manage this internally, our CAQH setup and maintenance team can coordinate profile updates alongside payer submissions.

CAQH ProView vs Credentialing (and Why People Confuse Them)

• ProView = where your profile, documents, and attestation live
• Credentialing = the payer’s review process
• Provider enrollment = joining an insurance network

ProView supports credentialing, but it does not approve participation. That decision happens during payer review through formal credentialing services.

CAQH ProView Login: How to Sign In to the Provider Portal

Before You Log In

Have ready:

• Correct email address
• MFA access (text/email)
• Updated browser
• Stable internet connection

Login issues are often browser-related or email-related, not system errors.

Step-by-Step: CAQH ProView Login

1. Navigate to the CAQH ProView provider portal
2. Enter your registered username or email
3. Complete multi-factor authentication
4. Access your dashboard

Once inside, check:

• Profile completeness status
• Document expiration dates
• Attestation status
• Authorized payers

CAQH Provider Login (Individual Providers)

After login, use this order to avoid missing something that triggers delays:

1. Profile completeness percentage
2. Documents (look for expirations and missing uploads)
3. Attestation status
4. Authorized payers

Then confirm:

• Malpractice effective dates and expiration dates
• License dates and state board details
• Practice addresses and phone numbers

Most delays come from expired malpractice certificates or incomplete practice location details.

Common CAQH ProView Login Problems (and Quick Fixes)

If you are stuck during CAQH ProView login or a CAQH credentialing login attempt, the issue is usually one of these:

• Password reset email not arriving: Check spam/junk, confirm the correct email is tied to your account, and allow a few minutes for delivery.
• Locked account after failed attempts: Wait the required lockout period or use the unlock prompts. If it repeats, contact CAQH ProView help.
• Wrong email or username: Many providers have multiple emails. Confirm the email used during registration (not a newer business email).
• Browser issues/cache conflicts: Saved sessions and old cookies can break verification and MFA prompts.
• Verification failure/MFA not working: Confirm you can receive codes by the selected method (text/email). If codes are delayed, retry from a fresh session.

60-Second Troubleshooting Checklist

1. Open a private/incognito window
2. Clear cookies (or restart the browser)
3. Try another browser
4. Check your spam folder for password reset emails
5. Confirm the email used at registration is the one you are entering

If login issues persist after this checklist, you may need official CAQH ProView support.

CAQH ProView Login for Practice Managers

CAQH ProView for providers and practice managers works best when your process is consistent across every provider record.

Practice managers often manage multiple profiles. The most common problems come from mismatched data or multiple people editing the same profile.

Best practice:

• Keep provider data consistent across CAQH and payer applications (addresses, phone numbers, taxonomy, work history)
• Use a shared document tracker with expiration dates
• Standardize file naming and storage so staff upload the correct version
• Assign one person responsible for reattestation tracking and final review

If multiple users update a provider profile without a clear workflow, it increases the chance of version conflicts and missing fields. For multi-provider workflows, professional provider enrollment services can prevent submission delays and rework.

CAQH ProView Registration: How to Create an Account

Registration usually begins when:

• A payer invites you to register
• You self-initiate setup

After registration, the typical path looks like this:

1. Build your profile
2. Upload required documents
3. Authorize payers
4. Complete initial attestation

How to Get a CAQH Number (CAQH ID Number)

Your CAQH ID number (often called your “CAQH number”) is assigned once your profile is established in ProView.

In most cases, you will see it after:

• Your account exists in ProView
• Your profile has been started and saved
• You can access the dashboard associated with your record

How Do I Find My CAQH Provider ID?

You can find your CAQH Provider ID:

• Inside your ProView dashboard (once logged in)
• In confirmation emails after registration or updates
• In payer correspondence when a payer references your profile
• Through your internal credentialing admin or credentialing team records

If you work with a group or billing office, they may already have your ID saved in their credentialing tracker.

Forgot CAQH Provider ID? Here’s What to Do

Follow these steps in order:

1. Attempt portal login first (most providers can view the ID inside the dashboard)
2. Search prior confirmation emails for “CAQH” or “ProView”
3. Contact your internal credentialing admin or practice manager
4. Use CAQH support recovery tools if you still cannot locate it

Your CAQH ProView Profile: What to Complete (and What Payers Care About)

An incomplete CAQH profile is one of the most common causes of enrollment delays.

Payers are looking for consistency and completeness. If a field is missing, outdated, or conflicts with a payer application, it often triggers re-verification requests.

The “complete it once” mindset helps. Set a process to update your profile the same day you renew a license, change an address, or update malpractice coverage.

CAQH Profile Checklist (Core Sections)

Use this as a working checklist:

• Demographics and NPI (match your NPI registry details)
• Education and training (include dates, avoid gaps)
• Active licenses (verify state, number, issue/expiration)
• Work history (no date gaps)
• Practice locations (address, phone, fax, hours if requested)
• Malpractice insurance (correct carrier, policy dates, limits)
• Disclosure questions (answer consistently across applications)

Keep profile entries consistent with payer applications to avoid re-verification requests.

Documents in CAQH ProView: What to Upload (and How to Avoid Rejections)

Uploading documents correctly prevents “in review” delays and credentialing pauses.

Most document issues come from poor scans, wrong file versions, or expiration dates that do not match what is entered in the profile.

Common Documents to Upload to ProView

• State license(s) (current and legible)
• Malpractice Certificate of Insurance
• DEA certificate (if applicable)
• Board certification (if applicable)
• Government ID (if requested)

Document Naming Example:
LastName_FirstName_StateLicense_YYYY-MM-DD.pdf

Document Upload Best Practices (Prevents “In Review” Limbo)

• Use a consistent naming convention so staff can confirm the correct version
• Upload clear, full-page scans (avoid cropped edges)
• Keep one document per PDF when possible to reduce indexing issues
• Upload updated versions immediately after renewals
• Confirm expiration dates match your profile entries

Expired documents are one of the most common reasons for payer credentialing pauses.

CAQH Reattestation: What It Is + How to Complete It Fast

CAQH reattestation confirms your profile remains accurate.

If you fail to reattest:

• Your profile may become inactive
• Payers may pause review
• Enrollment timelines may extend

Step-by-Step: CAQH Reattestation in ProView

1. Log in
2. Review the entire profile
3. Update expired information
4. Submit attestation
5. Confirm status reflects “current”

Reattestation Pre-Submit Checklist

• Licenses current
• Malpractice current
• Addresses accurate
• Disclosures updated

Set a recurring 120-day calendar reminder and conduct monthly document reviews.

CAQH ProView for Groups: How It Works for Group Practices

Group practices use CAQH ProView to manage multiple providers under one organizational structure. In ProView, “groups” typically refers to a practice or organization that supports and maintains provider records, documents, and locations for more than one clinician.

What’s Shared vs Provider-Specific in ProView

Shared at the group/practice level (often managed centrally):

• Group/practice locations and addresses
• Contact details and administrative information
• Standardized document storage workflows and naming conventions
• Internal tracking for expirations and reattestation cycles

Provider-specific (must be accurate per individual clinician):

• Licenses and state registrations
• Malpractice coverage (policy details and dates)
• Work history and education/training
• Disclosure questions and attestations
• Individual documents tied to that provider (DEA, board certs, IDs if requested)

Best Workflow for Multi-Provider Organizations

A clean internal workflow prevents duplicated work and reduces rework during payer review:

1. Assign one internal admin as the ProView “owner” for tracking and coordination
2. Centralize document storage (one source of truth) and standardize file naming
3. Use an expiration tracker for licenses, malpractice, DEA, and board certs
4. Schedule monthly document checks and align reattestation reminders across providers
5. Confirm practice locations and contact details match payer applications before submission

If your organization is scaling quickly, pairing CAQH oversight with payer enrollment timelines can help avoid delays, especially when coordinating Medicare provider enrollment alongside commercial plans.

ProView for Providers vs Practice Managers

To prevent duplication, define responsibilities upfront.

Practice managers typically handle:

• Gathering documents from each provider (licenses, malpractice COI, DEA, board certs)
• Uploading documents using consistent naming and ensuring legibility
• Keeping addresses, locations, and contact info consistent across records
• Tracking expirations and prompting providers before deadlines

Providers typically handle:

• Reviewing profile accuracy (work history, disclosures, personal details)
• Completing the final attestation when required
• Notifying the practice of changes (address, malpractice carrier, license renewals)

How to prevent duplication and version conflicts:

• Limit profile edits to one internal point person whenever possible
• Use a shared tracker for “what’s uploaded” and “what’s pending” per provider
• Confirm dates in the document match dates entered in the profile before attesting
• Do a final review step before attestation so the provider is not attesting to outdated data

CAQH ProView Help: Contact, Support, and Customer Service

Contact CAQH ProView support when:

• Account locked
• ID recovery needed
• System access errors
• MFA failures

Have ready:

• Provider name
• Registered email
• CAQH ID (if known)

When to Contact Support vs Fix It Yourself

Contact support for:

• Account lockouts
• ID recovery failures
• Technical system errors

Fix internally for:

• Expired documents
• Missing fields
• Incomplete work history
• Reattestation delays

CAQH ProView Provider User Guide

The official provider user guide can help resolve:

• Profile questions
• Document upload instructions
• Attestation steps
• Navigation questions

Search inside the guide for specific terms (for example, “attestation” or “document upload”).

FAQs About CAQH ProView

Next Steps: Keep Your ProView Updated Without Delays

1. Set reattestation reminders
2. Maintain an organized document folder
3. Update changes immediately (address, license renewals, malpractice updates)
4. Conduct monthly internal reviews

If you’d prefer this handled professionally, our team provides CAQH setup and maintenance, ongoing insurance maintenance & recredentialing, and full payer coordination to prevent delays.